BOOKING FAQ

BOOKING PROCESS & POLICIES

 

HOW DO I REQUEST AN APPOINTMENT?

To request an appointment, please fill out the Tattoo Inquiry Form.   A nonrefundable deposit will be required at the time of booking to secure your appointment.   ​

​

​HOW DO I SEND MY DEPOSIT?

Once your appointment date is set, You will be emailed an invoice.  Please promptly submit your nonrefundable deposit to secure the appointment. Appointments cannot be held without a nonrefundable deposit.  

 

WHEN IS THE DEPOSIT DUE?

The nonrefundable deposit is due at the time of booking to secure the appointment.  Due to high demand, appointments cannot be held without a nonrefundable deposit. 

 

DOES THE DEPOSIT GO TOWARDS THE COST OF THE TATTOO?

Yes – the nonrefundable deposit will go towards the final cost of the tattoo at the final appointment, as long as no appointments are missed, cancelled, or rescheduled on short notice. See deposit policy for more info.

 

ARE DEPOSITS REFUNDABLE?

Deposits are nonrefundable and nontransferable, but will go towards the final cost of the tattoo as long as no appointments are missed or cancelled.  If you need to reschedule your appointment, there will be no additional deposit required if you contact us at least 72 hours prior to your appointment time and you have not previously rescheduled the project multiple times.   If you miss your appointment, cancel, ask to reschedule on short notice or repeatedly reschedule your appointment, you will greatly inconvenience your artist and you will forfeit your nonrefundable deposit.  We respect and value your time, and we ask that you do the same for ours.  See deposit policy for more info.

 

WILL I BE ABLE TO RESCHEDULE MY APPOINTMENT IF SOMETHING COMES UP?

As long as we are contacted at least 72 hours prior to the appointment, we will accommodate up to two rescheduling requests. Third and subsequent requests to reschedule your project will be considered solely at the discretion of the artist and may require an additional deposit.  Rates are subject to change upon rescheduling multiple times or beyond a year from the original date.  We respect and value your time, and we ask that you do the same for ours. See deposit policy for more info.

 

CAN I GIVE MY APPOINTMENT TO SOMEONE ELSE?

Appointments and deposits are nontransferable.  The artist must approve all projects before they are scheduled.  All new clients must fill out a tattoo inquiry form to request an appointment.  If something comes up and you would like to reschedule, please contact us. See deposit policy for more info.

 

I BOOKED AN APPOINTMENT, BUT I NOW WANT SOMETHING COMPLETELY DIFFERENT THAN WHAT I SAID I WANTED WHEN BOOKING THE APPOINTMENT – IS THAT OK?

The artist must approve each project before booking.  Your appointment and deposit are only for the project that the artist has agreed to at the time of booking.  If you later decide that you would like to cancel the initial project, and would instead like something very different than what was agreed upon at the time of booking, you will risk forfeiting your nonrefundable deposit unless the artist approves of the new project.  The artist spends time preparing materials specifically for your project prior to your appointment, so please do not wait until the day of your appointment to let us know that you have changed your mind.  Please contact us as soon as possible to let us know what you have in mind and we can discuss whether or not Joshua is the right artist for the new project. 

 

HOW MUCH IS A TATTOO?  WHAT IS YOUR RATE?

Rates may vary depending on size, detail, number of sessions, etc.  Please submit an inquiry form for more information. 

 

CAN I SPLIT THE PAYMENTS BETWEEN MULTIPLE CARDS?

Yes - We now offer multiple payment options for your remaining balance:

You can pay in full on the day of your appointment using cash, Zelle, PayPal, credit and/or debit card.  You may use multiple payment methods on the day of your appointment if desired.

 

WHEN CAN I EXPECT A RESPONSE?

Due to the high volume of inquiries we receive, and the time it takes to adequately review and respond to each inquiry, we are not able to respond to all inquiries at this time. We are only able to respond to serious inquiries regarding projects that are consistent with the artist's style. If your project is selected, you will receive a response typically within 2-4weeks.  If you do not receive a response, then your project was not selected but we sincerely appreciate you for your interest. Thank you for your patience and understanding. *Please be sure to provide your correct email address on the consultation form or we will be unable to send a response.*

 

I DON’T LIKE EMAIL – CAN I CALL OR STOP BY?

Joshua is appointment based only.  An appointment is required for a consultation or tattoo session.  When Joshua is at the studio, He is typically either preparing for or working with a client - this means he is not able to take phone calls and are not available for walk-in consultations. To uphold excellent customer service, email tattoo.booking@roguenomadtattoo.com is the preferred method of communication. To request an appointment, please fill out and submit the tattoo inquiry form. 

 

CAN I COME IN FOR A CONSULTATION?

Joshua does do in-person consultations with local clients interested in larger projects. All other consults will be via Email.

 

WHERE IS JOSHUA LOCATED?

Joshua works primarily in Chattanooga TN, his home location, but frequently travels to conventions and guest spots.  For travel dates and locations, visit the tour page.

  

 

WHAT DO I NEED TO DO BEFORE MY APPOINTMENT?  SHOULD I BRING ANYTHING?  CAN I BRING A FRIEND?  ANYTHING ELSE I SHOULD KNOW?

Please check out the appointment prep page for more information.

 

WHAT IS THE PARKING SITUATION?

There is a large free parking area.

 

DO I HAVE TO TIP THE ARTIST?  HOW MUCH DO PEOPLE USUALLY TIP?

Tipping is optional but always appreciated.  If you are unsure how much to tip, 10-20% is typically standard for a personal service, but it can be whatever you feel comfortable with.

 

WHERE CAN I FIND AFTERCARE INSTRUCTIONS?

Please check out the Aftercare Instructions Page for more information.

​